About Us

Newcastle Dog & Cat Shelter was established in 1896 and helps thousands of lost, unwanted, neglected, abused and abandoned animals every year.  Our objective is the promotion of kindness and prevention of cruelty to animals.

We reunite lost animals with their owners and find loving new homes for those no longer wanted. We cover the whole of the North East from our two shelters within Newcastle, Claremont Road and Benton North Farm.

Please note: our Rehoming Centre is not currently open for visitors due to the COVID-19 pandemic. We are, however, rehoming our animals by online applications. Please click here for more information about rehoming from us.

Arrivals Centre – Claremont Road

All arriving animals including stray dogs picked up by the dog wardens will be taken to our Claremont Road shelter.  If you have lost your pet, please call our Claremont Road Shelter on 0191 232 2878.

You can reclaim your lost pet Monday – Sunday: 8.45am to 6.45pm

If you are struggling to look after your pet and feel it would be best to find a new home, please contact us and we will do our best to help.  Remember we are here to help the animals not to judge so please call us on 0191 232 2878.

Our experienced staff at Claremont Road will be carrying out behaviour training with the animals before they are rehomed as well as providing veterinary treatment and special care for animals who arrive injured or sick and also to vulnerable and abused animals.

For more information about lost animals, please click here.

Rehoming Centre – Benton North Farm

All animals looking for homes will be at our Benton North Farm Shelter.

If you are thinking of introducing a new addition to your family, please come and visit and talk to our staff about which animal would suit your family and lifestyle.  Adopting an animal is a very rewarding experience and all of our animals are neutered, vaccinated and microchipped and come with 4 weeks’ free pet insurance and a free veterinary health check for peace of mind.

Our Benton North Farm shelter is also home to our resident horses, ponies, donkeys, pigs, sheep, goat and ex-battery chickens.

We have a team of dedicated staff who care for the animals on a daily basis and a team of volunteers who assist with dog walking, cat cuddling, fundraising and more.

Rehoming Centre – Benton North Farm

For all enquiries relating to animals we have for rehoming
please call our Rehoming Centre on
0191 215 0435.

Newcastle Dog & Cat Shelter, Benton North Farm, Benton Lane, Newcastle upon Tyne, NE12 8EH

Benton North Farm visiting times:
Monday to Friday 1pm – 6pm
Saturday and Sunday 12pm – 5pm 

We are closed on the last Wednesday of every month, Christmas Day, Boxing Day and New Years Day.

Arrivals Centre – Claremont Road

If you have lost an animal, please call our Claremont Road shelter
on 0191 232 2878.

Newcastle Dog & Cat Shelter, Claremont Road, Newcastle upon Tyne, NE2 4NL

Claremont Road Reclaim Times:

Monday to Sunday 8.45am – 6.45pm

Fundraising/Events/school Enquiries

For all enquiries regarding fundraising, events, school or company visits please contact our events team on
Tel: 0191 215 0435 during opening hours or email fundraising@dogandcatshelter.com

 General Enquiries

For any general enquiries including volunteering and animal boarding please contact our Benton North Farm shelter on
Tel: 0191 215 0435 during opening hours or email info@dogandcatshelter.com

Sponsorship Enquiries

For any enquiries regarding sponsoring a kennel, cat pen or setting up a standing order please contact on
Tel: 0191 215 0435 during opening hours or email fundraising@dogandcatshelter.com