Purpose of the role:
We require a Coffee Shop volunteer to work independently in our Coffee Shop at our arrivals centre. You would be required to serve customers and promote the shelter to customers and supporters
Customer service and cash handling
Duties include making coffees using our Barista Machine, serving customers with hot and cold drinks, snacks and ice creams.
Replenish coffee shop shop stock
Keep coffee shop clean and tidy ensuring any health and safety issues are reported immediately
Ensure all customers are welcomed to the coffee shop
Build public support for the shelter
Assisting on shelter events
Skills and qualifications:
We do not need you to have qualifications for this position but do ask you have some previous customer service experience.
Previous experience in hospitality would be an advantage
A willingness to promote the charity and what we do to members of the public visiting our shops
Our coffee shop is open Friday, Saturday and Sunday between 1pm and 4pm, volunteer positions would be during these times.
On occasion we may ask you to attend shelter fundraising events that may be outside of these hours, if you are comfortable doing so
Please note you must be aged 18 or over to volunteer.
Only successful applicants will be contacted
If you are interested in this volunteer position please fill out the form below