Handing in your pet

We completely understand circumstances change and you may need to rehome your animal/s.

That is what we are here for, we are here to provide help without judgement and we aim to make the process as easy and as stress free for both the animals and humans. 

Our Arrivals Centre deal with all new animals arriving into our care so the first step is to give them a call on 0191 232 2878.

We appreciate it is hard for many people to make that phone call, however this is the best way to contact our team and rest assured there will be no judgement from any of our staff members. 

Lost and found

If you have found a stray animal, please call our Arrivals Centre on 0191 232 2878

We also have a missing pets page with contact details for any possible owners here.