Purpose of the role:

To provide a high level of customer service to customers visiting our charity shops, to replenish and manage stock on the shop floor and store room.

Responsible to:

Finance and Operations Co-Ordinator

Main Duties:

  • Customer service and cash handling
  • Accepting and sorting donations
  • Replenish shop stock
  • Steam/press and hold/hang clothes
  • Clean homewares before putting on display
  • Price items accordingly
  • Keep shop clean and tidy ensuring any health and safety issues are reported immediately
  • Ensure all customers are welcomed to the shop
  • Build public support for the shelter
  • Assisting on shelter events

Skills and Qualifications:

We do not need you to have qualifications for this position but do ask you have some previous customer service experience.
A willingness to promote the charity and what we do to members of the public visiting our shops.

Time Commitment:

Our charity shops are open Monday to Saturday between 930am and 430pm, volunteer positions would be during these times.
On occasion we may ask you to attend shelter fundraising events that may be outside of these hours, if you are comfortable doing so.

Please note you must be aged 18 or over to volunteer.

Only successful applicants will be contacted.

If you are interested in this volunteer position please fill out the form below.

Charity Shop Customer Service Volunteer
Name
Name
First
Last
Please state which times you are available to volunteer.
Which volunteer position are you applying for?
Do you have any experience relevant to the volunteer position you are applying for?
Are you currently employed?
Please tick if you are happy to receive further information from/about the shelter by (tick all that apply):

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